Amazon Work From Home Jobs 2024
As an Amazon employee, you’ll be in a world class work environment and will benefit from full training provided. We support our employees’ professional growth from the start with paid on-the-job training. That means you can join us immediately without having any previous work experience in customer service. You’ll also get access to cross-training opportunities that help you gain further qualifications.
With many of our leaders starting out as Customer Service Associates, Amazon provides a lot of opportunity for internal growth. Depending on your performance, you may have the opportunity to mentor new Associates as they begin their journey with Amazon, become a Subject Matter Expert and/or be promoted to Resolution Specialist, then up to Team Manager, Group Manager and beyond, if you continue to raise the performance bar.
Amazon Recruitment 2024
A) Title: Team Lead
Location: Guwahati
Essential Functions:
✓ Working with the Center manager to ensure smooth function of the Amazon transportation operations.
✓ Executing the delivery process from delivery station to customer address
✓ Ensure enough bandwidth in delivery team to ensure peak time delivery management
✓ Continuously improve the delivery process and attain a sustained level of delivery performance improvement
Essential Skills:
✓ Strong execution skills & Action oriented
✓ Resourceful to identify the way to get things done using limited resources
✓ Ability to work under pressure situations
✓ Ability to work and perform station operations independently.
✓ Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
Analytical Skills:
✓ Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
✓ We are open to hiring candidates to work out of one of the following locations:
✓ Location - Guwahati, AS, IND
BASIC QUALIFICATIONS
✓ Bachelor's degree
✓ Speak, write, and read fluently in English
✓ Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
✓ Experience in an operational role
Interested Candidates Can Apply Through the Link Given below :-
Apply Link - Click Here
B) Customer Service Associate
(Remote)
This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Some of your responsibilities will include (but are not limited to):
✓ Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
✓ Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices (Echo, Kindle etc.)
✓ Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.
You can expect:
✓ On-the-job learning and growth opportunities
✓ We operate in a 24*7 model and have schedule shifts starting every hour in the day and night, for example from 1 AM, 3 AM, 9 PM, 11 PM, etc.
✓ Training to provide you with the skills you need to problem solve for our customers
✓ Laptop, microphone and headset provided by us – you’ll need a dedicated office space with a desk and a chair, plus reliable broadband connection
✓ No script or learning dialogue by heart; you’ll be encouraged to bring your unique personality to every customer interaction
✓ Lifestyle benefits and other perks
What are your hours?
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
What qualifications do we need from you?
✓ Minimum age: 18 years old
✓ Have the right to work in India
✓ Strong communication skills in English (both written and oral fluency)
✓ Experience working with a computer
✓ The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
✓ Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
✓ You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
✓ From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
What strengths will you bring?
✓ Hard-working, articulate, and detail-oriented
✓ Friendly and customer-focused in every situation
✓ Ability to learn quickly and embrace change
✓ Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
✓ Medical insurance
✓ Pension plan
✓ Internet allowance
✓ Lifestyle benefits and retail discounts through our Amazon Extras program
✓ Expert training and ongoing opportunities to learn more and develop your skills
If his role sounds like it’s for you, then click on the link below to start the application process!
You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.
If successful, we will contact you about next steps!
Interested Candidates Can Apply Through the Link Given below :-
Apply Link - Click Here
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